Customer service is a top priority to a great barber. We want to give you what you are looking for in a packaged experience.  We want you to leave our chair feeling like a million bucks!  Here are 4 things we want to hear from you regarding your look:​

Let your barber know how you want your hair to feel, or even better, bring a picture!  Sometimes, hairdressing jargon can be confusing - especially if you're not familiar with industry terms or what guard numbers really are. So, instead of using shop lingo, try describing how you want your hair to move or feel after the cut. Barbers are visual, so bring them a picture of what you’re thinking.   It will make things easier for your barber and you'll get the cut you've envisioned.

To better understand the basic terminology and a few popular styles, check out this article How to Communicate With Your Barber. 

An experienced barber values consultation.  Your barber is the first place to start to learn your individual hair type, and what styles would work best.  Be honest with your barber about your everyday routines. Think about how much time you're realistically going to put into hair styling, and which hair products you're likely to buy and use. Your barber won't judge you, promise! So, if you're not into high-maintenance hairstyles, there's no need to go for a fancy, daily upkeep cut.  If you wish to re-create the style at home, your barber is the perfect person to teach you the best techniques. 

​Check out some more common questions in this post, Men Ask. Barbers Answer.

​Build a relationship with your barber.  It is a trial-and-error process to get the right formula down so you can have healthy hair and scalp, and a system that fits your lifestyle. 

Your barber wants you to leave the chair feeling confident, getting the look you desire, solutions to problems you may have, and a follow-up appointment.  Communication is key for this relationship, and any great barber will be able to welcome you to the chair and help facilitate this conversation.  Remember, knowledge makes you sharp on the inside. Applying it makes you sharp on the outside!

​Let’s set the record straight! Here are some of the most common shaving, skin and haircut misconceptions we hear about. We understand the concerns but want to offer some truth!  

​We have always heard people say that shaving will make your hair grow back faster, thicker, or darker.  This is simply not true.  A shaved or cut hair has a blunt tip, making it look or feel that way. But remember, that cut is above the surface. The root of the hair remains the same, and continues the same growth pattern as before the shave or cut.   Only hormones and genetics determines the true growth rate and how many follicles a person has.  This fantastic article in The Star Telegram talks specifically about this myth in detail.

Another myth we hear is that dandruff and dry scalp are the same.  They look similar, but dandruff is an imbalance of yeast on the scalp. A dry scalp is just skin that is simply dehydrated, lacking moisture.

Dandruff will need a special shampoo with antifungal ingredients to treat. The two most common active ingredients are zinc pyrithione and selinium sulfide. Natural ways to treat dandruff could include using tea tree oil or aloe vera.  After the dandruff is under control, just use regular moisturizing shampoo.  Check out this anti-dandruff shampoo by GKHair.
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A dry scalp can be caused by sebaceous glands producing less oil for the scalp.  Environmental elements, hot showers, or certain products can be the cause.  A moisturizing shampoo and leave-in conditioner can bring relief. 

Ask your barber about products they recommend for your scalp issues.  Dandruff and dry scalp will have different treatment plans and your barber can help find you a quick fix.

We understand it's hard to let go of long held beliefs. Knowing the truth can help you break old habits because Knowledge makes you Sharp on the Inside. Applying it makes you Sharp on the Outside!