Customer service is a top priority to a great barber. We want to give you what you are looking for in a packaged experience. We want you to leave our chair feeling like a million bucks! Here are 4 things we want to hear from you regarding your look:
FEEL and LOOK
Let your barber know how you want your hair to feel, or even better, bring a picture! Sometimes, hairdressing jargon can be confusing - especially if you're not familiar with industry terms or what guard numbers really are. So, instead of using shop lingo, try describing how you want your hair to move or feel after the cut. Barbers are visual, so bring them a picture of what you’re thinking. It will make things easier for your barber and you'll get the cut you've envisioned.
To better understand the basic terminology and a few popular styles, check out this article How to Communicate With Your Barber.
An experienced barber values consultation. Your barber is the first place to start to learn your individual hair type, and what styles would work best. Be honest with your barber about your everyday routines. Think about how much time you're realistically going to put into hair styling, and which hair products you're likely to buy and use. Your barber won't judge you, promise! So, if you're not into high-maintenance hairstyles, there's no need to go for a fancy, daily upkeep cut. If you wish to re-create the style at home, your barber is the perfect person to teach you the best techniques.
Check out some more common questions in this post, Men Ask. Barbers Answer.
Build a relationship with your barber. It is a trial-and-error process to get the right formula down so you can have healthy hair and scalp, and a system that fits your lifestyle.
Your barber wants you to leave the chair feeling confident, getting the look you desire, solutions to problems you may have, and a follow-up appointment. Communication is key for this relationship, and any great barber will be able to welcome you to the chair and help facilitate this conversation. Remember, knowledge makes you sharp on the inside. Applying it makes you sharp on the outside!
Aaron & Kristi Brown, Authors
Aaron Brown is a Master Barber, Cosmetologist, Educator, and Entrepreneur. As a shop owner and product developer, he has a passion for promoting healthy hair and scalp. He loves to connect with others and share knowledge on industry trends and products to solve common problems with the hair, scalp, and skin to help clients look and feel their best.